COOKIE POLICY

The entity SANS GAYÀ HERMANOS SL, with NIF/CIF: B07614373, located at BULEVAR PAGUERA, No. 36 07160 PAGUERA, BALEARES, email address: booking@florhotels.com and website: www.florhotels.com expressly informs the user that, in accordance with art. 22.2 of Law 34/2002, of July 11, on information society services and electronic commerce (LSSI), this website uses cookies in order to provide a better service and offer a better browsing experience.

In this Cookies Policy, you will find the description and purpose of each cookie used, as well as its name, the sending server, its expiration, and information on how to verify if there is an international data transfer.

We want to inform you clearly and precisely about the cookies we use, detailing below: what a cookie is, what it is used for, what types of cookies we use, what their purpose is, and how you can configure or disable them if you wish.

What is a 'cookie'?

A ‘cookie’ is a file that is downloaded from websites and sent by certain webpages to the browser, which is then stored on the user’s device, which could be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as the language and preferred options, enabling it to retrieve information about the navigation performed from your device. This way, it aims to facilitate your next visit and to make the site more useful for you by personalizing its content.

How are 'cookies' used?

By browsing this website, the user is agreeing to the installation of ‘cookies’ on their device, which allows us to access the following information:

Statistical information on the use of the web.

The user's login to keep the session active on the web.
The preferred web format for access from mobile devices.
The latest searches made on the web services and personalization data of these services.
Information about the ads shown to the user.
Information on the surveys in which the user has participated.
Connection data with social networks for users who access with their Facebook or Twitter account.

Next, you will find a classification of the cookies that exist and may be used on our website, taking into account that one cookie may be included in more than one category.

Types of Cookies:

Session 'Cookies': Session 'cookies' store data only while the user is accessing the web. They are usually used to store information that is only needed for the provision of the service requested by the user on a single occasion and disappear when the session ends.
Persistent/Permanent Cookies: The persistent or permanent cookies store data on the terminal so that they can be accessed and used in more than one session. The data that remains stored on the terminal can be accessed and processed over a period defined by the cookie manager, which can range from a few minutes to several years.

'Strictly necessary' Cookies: Strictly necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information.
'Technical' cookies: these are the ones that allow the user to navigate through a webpage, platform or application, and to use the different options or services that exist in it, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the items in an order, carrying out the purchase process of an order, making a registration or participation request in an event, using security elements during navigation, storing content for broadcasting videos or sound, or sharing content through social networks.
'Customization Cookies': these are cookies that allow the user to access the service with some predefined general characteristics based on a series of criteria on the user's terminal, such as the language, the type of browser used to access the service, the regional configuration from which the service is accessed, the geolocation of the terminal, and the regional settings from where the service is accessed.
'Analytical cookies': these are those which, processed by us or by third parties, allow us to quantify the number of users, and thus carry out the measurement and statistical analysis of the use that users make of the offered service. To do this, we analyze your browsing on our website in order to improve the range of products or services available.
'Behavioral Advertising Cookies': These are cookies that allow the most effective management of advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which the requested service is provided. These cookies store information on user behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on this profile.

'Own Cookies': These are cookies that are sent to the user's terminal device from a device or domain managed by the publisher itself, and from which the service requested by the user is provided.
Third-party cookies: these are cookies that are sent to the user's terminal from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies. On some websites, third-party cookies can be installed that allow managing and improving the services offered. For example, Google Analytics and Comscore statistical services.

By browsing or using our services, the user expressly accepts the use we make of ‘cookies’. However, the user has the option to prevent the generation of ‘cookies’ and their removal by selecting the appropriate option in their browser. In the event of blocking the use of ‘cookies’ in your browser, some services or functionalities of the website may not be available.

The Entity uses the following cookies on this website for the purposes outlined below:

OWN COOKIES

CookieID (ID of the cookie and how it appears in the browser cache)	Type (Own or third-party)	Expiration (Expiration date of the cookie once installed)	Domain (What domain the cookie is associated with)	Description (Operation and purpose of the cookie)
cookies	Own	Persistent Expiration/Duration: 1 year	www.florhotels.com	NECESSARY
cookies_conf	Own	Persistent Expiration/Duration: 6 days	www.florhotels.com	NECESSARY

THIRD PARTY COOKIES FROM GOOGLE

CookieID (ID of the cookie and how it appears in the browser cache)	Type (Own or third-party)	Expiration/Duration (Expiration date/Duration of the cookie once installed)	Domain (With which domain the cookie is associated)	Description (Functioning and purpose of the cookie)
__Secure-1PAPISID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ADVERTISING
__Secure-1PSID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ADVERTISING
__Secure-1PSIDCC	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ADVERTISING
__Secure-3PAPISID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ADVERTISING
__Secure-3PSID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ADVERTISING
__Secure-3PSIDCC	Third Party. Provider Google	Persistent Expiration/Duration: 6 months	.google.com	ADVERTISING
_ANID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year	.google.com	ADVERTISING
_APISID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ANALYTICS
_NID	Third Party. Provider Google	Persistent Expiration/Duration: 6 months	.google.com	PREFERENCES/PERSONALIZATION
_OGPC	Third Party. Provider Google	Persistent Expiration/Duration: 1 month	.google.com	ANALYTICS
_OTZ	Third Party. Provider Google	Persistent Expiration/Duration: 1 month	.google.com	ADVERTISING
_SAPISID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ANALYTICS
_SID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ANALYTICS
_HSID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	TECHNICAL
_SIDCC	Third Party. Provider Google	Persistent Expiration/Duration: 1 year	.google.com	ANALYTICS
_SSID	Third Party. Provider Google	Persistent Expiration/Duration: 1 year.	.google.com	ANALYTICS/PREFERENCES
1PJAR	Third Party. Provider Google	Persistent Expiration/Duration: 1 month	.google.com	ANALYTICS
AEC	Third Party. Provider Google	Persistent Expiration/Duration: 6 months	.google.com	TECHNICAL
CONSENT	Third Party. Provider Google	Persistent Expiration/Duration: 2 years	.google.com	TECHNICAL
DV	Third Party. Provider Google	Persistent (Temporary) Duration: 1 Minute	.google.com	ADVERTISING

Cookies do not contain information that by itself can identify a specific user. As for us, the obtained information can only be associated with a specific user if that user is identified on the web. If so, that data will be processed in accordance with the web’s privacy policy, always complying with the requirements of current regulations on the protection of personal data. At any time, affected users can exercise their right to access, rectify and delete data, as well as other rights as explained in the aforementioned privacy policy. For more information, please see our Data Protection Policy.

Cookies will be used only for as long as necessary to fulfill the purposes indicated in each cookie. Regarding third-party cookies, the retention periods can be consulted in the privacy policies and cookie policies of the third parties. Once the cookie has expired, it may be renewed if the user agrees to its use again.

You can find information about transfers to third-party countries that may be carried out by the third parties identified in this cookie policy in their respective policies.

How to manage 'cookies' in the browser?

The user has the option to allow, block, or delete the ‘cookies’ installed on their device through the settings of the browser installed on their terminal.

How is the entity authorized to use cookies from this website?

In relation to the use of cookies on this website, described in the previous section, the user authorizes and consents to their use in the following way: When the user accesses any page of the website, they will see a notice indicating that the SANS GAYÀ HERMANOS SL website uses cookies, and the user has the option to accept or reject the use of them through their browser settings. If the user does not configure their browser to prevent cookies from being activated, by navigating the SANS GAYÀ HERMANOS SL website and using its services, the user agrees to the use of cookies.

How do you withdraw consent for the use of cookies on this website?

The user has the option to stop accepting the use of cookies at any time through their browser, being able to allow, block or delete the cookies installed on their device by configuring the options of the browser used on their device (computer, mobile, tablet). You can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you use. You should consult the options and instructions provided by your browser for this. You should keep in mind that, if you accept third-party cookies, you will need to delete them from the browser option.

Without enabling the necessary and technical cookies described in this cookie policy, it is possible that some services or features of the website may not be available.

Below are the links where it is explained how to carry out this process in the main Internet browsers:

Update of the Cookie Policy

The Entity SANS GAYÀ HERMANOS SL will update the current policy when necessary, either because it is required by a regulation or because it removes or uses new cookies. Any modification to these conditions will be published on this website.

From the moment the new conditions are made known and available to the user through their publication, the new cookie policies will apply, automatically replacing those previously published.

If you have any questions about this cookie policy, you can contact the entity SANS GAYÀ HERMANOS SL via the following email address booking@florhotels.com .